FAQs
- Is there a fee for the services provided by MCPHS Pharmacy Outreach?
- Who funds MCPHS Pharmacy Outreach?
- How do I contact MCPHS Pharmacy Outreach?
- Is MCPHS Pharmacy Outreach an insurance company?
- Is there an application for MCPHS Pharmacy Outreach?
- Are there income qualifications for MCPHS Pharmacy Outreach?
- Do you provide free medication or money towards medications?
- What type of services does MCPHS Pharmacy Outreach provide?
- Do you provide information about medications?
- Does MCPHS Pharmacy Outreach provide training and presentations?
- Does MCPHS Pharmacy Outreach assist pharmacies and doctors’ offices?
- Will my personal information be shared with other companies?
- Call us, directly through our toll-free number, 1-866-633-1617. Monday thru Friday, 8am to 6pm
- Visit the center located at:
Massachusetts College of Pharmacy and Health Sciences
25 Foster Street, Worcester, MA 01608 - Join MCPHS Pharmacy Outreach at a community event. Click here for a list of MCPHS Pharmacy Outreach’s upcoming outreach sessions.
- Ask your pharmacy related questions through Ask the Pharmacist.
- Insurance programs including Medicare Drug benefit and other state and federal programs
- Programs sponsored by the pharmaceutical industry that provide free, low cost or discounted medications.
- Private organizations providing discounts on medications
- Provide medication counseling
- Drug profile review to ensure no interactions, duplications, or risks for falls
- Counseling on options for lower cost medications
- Programs available for prescription access
- Current health issues and drug therapies
- Medication safety and brown bags
- Is there a lower cost alternative to my current medication?
- Are there any potential drug interactions between my medications?
- Is it ok to take an over-the-counter medication along with my other medications?
- What are the side effects of your medications?
Is there a fee for the services provided by MCPHS Pharmacy Outreach?
MCPHS Pharmacy Outreach is a free service available to all residents of Massachusetts.
Who funds MCPHS Pharmacy Outreach?
MCPHS Pharmacy Outreach is a public/private partnership between the Massachusetts Executive Office of Elder Affairs and the Massachusetts College of Pharmacy and Health Sciences. MCPHS Pharmacy Outreach also receives private funding from donors for special projects and outreach.
How do I contact MCPHS Pharmacy Outreach?
Is MCPHS Pharmacy Outreach an insurance company?
No. MCPHS Pharmacy Outreach is an information and referral service. We do not provide coverage for your medication MCPHS Pharmacy Outreach does review your information to see if you qualify for state and federal insurance programs.
Is there an application for MCPHS Pharmacy Outreach?
There is no application for MCPHS Pharmacy Outreach since we are not an insurance program. MCPHS Pharmacy Outreach does however have a Patient Profile Form that can be completed and mailed to our office. This form asks the same questions we ask over the phone and helps up screen for state, federal and private assistance programs.
Are there income qualifications for MCPHS Pharmacy Outreach?
No. MCPHS Pharmacy Outreach provides information and referrals for all Massachusetts regardless or income. Certain programs we refer to do have eligibility guidelines. MCPHS Pharmacy Outreach specialists will be able to distinguish which programs may fit your individual situation.
Do you provide free medication or money towards medications?
No. MCPHS Pharmacy Outreach is unable to provide funding nor medications directly, however MCPHS Pharmacy Outreach specialists can review your situation to see if you qualify for state, federal, or private programs that can provide you free or reduced cost medications.
What type of services does MCPHS Pharmacy Outreach provide?
MCPHS Pharmacy Outreach Case Managers can answer your questions regarding
MCPHS Pharmacy Outreach is staff by licensed pharmacists that
The pharmacy outreach component of MCPHS Pharmacy Outreach also provides community presentations regarding
Do you provide information about medications?
Yes. MCPHS Pharmacy Outreach is staff by licensed pharmacists and has access to the resources of the Massachusetts College of Pharmacy and Health Sciences. Pharmacists can answer a variety of pharmacy related questions such as:
Does MCPHS Pharmacy Outreach provide training and presentations?
Yes. MCPHS Pharmacy Outreach conducts training and informational presentations throughout Massachusetts to both health care professionals and consumers. For more information or to request a presentation please visit our community outreach page.
Does MCPHS Pharmacy Outreach assist pharmacies and doctors’ offices?
Yes. MCPHS Pharmacy Outreach specialists can assist pharmacies with billing and insurance dilemmas. MCPHS Pharmacy Outreach can also assist doctors’ offices with researching insurance information, prior authorizations, and providing alternative medication information.
Will my personal information be shared with other companies?
No. MCPHS Pharmacy Outreach complies with The Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule. HIPAA protects the privacy of individually identifiable health information. Any information provided to MCPHS Pharmacy Outreach is secured. No information is shared to a third party unless a client specifically grants permission to do so.